Company profile · England and Wales
Mencap
Registered region · East
67 current registered services — 62 regulated by CQC in England and 5 regulated by Care Inspectorate Wales. Ratings below are the overall ratings published at service level.
Official regulator records · reviewed identity match
All companiesCompany website
67
Total registered services
62 CQC-regulated in England · 5 CIW-regulated in Wales
Outstanding 3Good 54Requires improvement 3Inadequate 1Not rated 1
Average salaries by leadership role
- Quality Director / Head of£71,316
- Operations / Regional Manager£66,691
- Service Manager£37,259
Last three tracked appointments
Martin Porter
Head of Digital Delvery
External appointment · tracked 1 Sep 2026
Glen Hall
Director of People Services
Internal promotion · from Mencap · tracked 1 Sep 2026
Mark Crouch
Interim Executive Director of Services England
Internal promotion · from Mencap · tracked 1 Sep 2026
Service-level record
Registered services in England
Each service links to its latest published CQC report or profile page.
| Service | Registered entity | Rating | Rated | Location | Beds | Latest report |
|---|---|---|---|---|---|---|
| 92 North Street | Royal Mencap Society | Good | 17 Apr 2019 | Cannock, Staffordshire | 12 | 21 Apr 2021 |
| Arbor Way | Royal Mencap Society | Good | 1 Jun 2019 | Birmingham, Solihull | 5 | 20 Mar 2021 |
| Bluebell House | Royal Mencap Society | Good | 4 Jan 2019 | Middlesbrough, Middlesbrough | 3 | 4 Jan 2019 |
| Cambridgeshire and Peterborough Domiciliary Care Agency | Royal Mencap Society | Good | 16 Nov 2017 | Peterborough, Peterborough | — | 16 Nov 2017 |
| Chestnut House | Royal Mencap Society | Good | 1 Apr 2020 | Stockton-on-tees, Stockton-on-Tees | 6 | 1 Apr 2020 |
| Cinnamon House | Royal Mencap Society | Good | 14 Dec 2019 | Middlesbrough, Middlesbrough | 5 | 14 Dec 2019 |
| Cornwall and South Devon Support Services | Royal Mencap Society | Good | 7 Jul 2023 | Redruth, Cornwall | — | 7 Jul 2023 |
| Dolphin Court | Royal Mencap Society | Good | 23 Mar 2018 | Havant, Hampshire | 15 | 14 Oct 2020 |
| Doncaster Community Support | Royal Mencap Society | Good | 15 Jan 2025 | Doncaster, Doncaster | — | 7 May 2025 |
| East Fields | Royal Mencap Society | Outstanding | 9 Aug 2019 | Chesterfield, Derbyshire | 8 | 9 Aug 2019 |
| East Sussex Domiciliary Care Agency | Royal Mencap Society | Good | 25 Oct 2019 | St. Leonards-on-sea, East Sussex | — | 25 Oct 2019 |
| Hertfordshire Domiciliary Care Agency | Royal Mencap Society | Good | 25 Jun 2019 | Borehamwood, Hertfordshire | — | 25 Jun 2019 |
| Hulse Road | Royal Mencap Society | Good | 13 Feb 2019 | Salisbury, Wiltshire | 6 | 13 Feb 2019 |
| Ipswich Domiciliary Care Agency | Royal Mencap Society | Requires Improvement | 22 Apr 2021 | Ipswich, Suffolk | — | 22 Apr 2021 |
| Leicestershire Community Support Scheme | Royal Mencap Society | Good | 21 May 2025 | Loughborough, Leicestershire | — | 4 Nov 2025 |
| Mellor House | Royal Mencap Society | Good | 10 Jul 2025 | Westcliff On Sea, Southend-on-Sea | 8 | 11 Aug 2025 |
| Mencap - Barnsley | Royal Mencap Society | Good | 31 May 2019 | Barnsley, Barnsley | — | 31 May 2019 |
| Mencap - Dorset Support Service | Royal Mencap Society | Good | 16 Jul 2026 | Poole, Dorset | — | 13 Aug 2026 |
| Mencap - Mansfield Domiciliary Care Agency | Royal Mencap Society | Good | 25 Jan 2020 | Mansfield, Nottinghamshire | — | 25 Jan 2020 |
| Mencap - March Domiciliary Care Agency | Royal Mencap Society | Good | 10 Oct 2017 | March, Cambridgeshire | — | 10 Oct 2017 |
| Mencap - Merseyside and Lancashire Support Service | Royal Mencap Society | Good | 9 May 2019 | Liverpool, Sefton | — | 9 May 2019 |
| Mencap - Newark Domiciliary Care Agency | Royal Mencap Society | Good | 24 Mar 2020 | Newark, Nottinghamshire | — | 24 Mar 2020 |
| Mencap - Portland Services | Royal Mencap Society | Outstanding | 14 Aug 2019 | Nottingham, Nottingham | — | 14 Aug 2019 |
| Mencap - Surrey and Sussex Supported Living | Royal Mencap Society | Good | 13 Nov 2019 | Horsham, West Sussex | — | 13 Nov 2019 |
| Mencap - Teeside Domiciliary Care Agency | Royal Mencap Society | Good | 6 Aug 2019 | Stockton-on-tees, Stockton-on-Tees | — | 6 Aug 2019 |
| Mencap - Trowbridge | Royal Mencap Society | Good | 6 Oct 2023 | Trowbridge, Wiltshire | — | 6 Oct 2023 |
| Mencap - West Suffolk Domiciliary Care Agency | Royal Mencap Society | Good | 19 Jun 2018 | Bury St. Edmunds, Suffolk | — | 19 Jun 2018 |
| Mencap Central Notts Services | Royal Mencap Society | Good | 12 Mar 2019 | Sutton-in-ashfield, Nottinghamshire | — | 12 Mar 2019 |
| Mencap Derbyshire and Derby City Domiciliary Care Agency | Royal Mencap Society | Good | 10 May 2019 | Nottingham, Derbyshire | — | 10 May 2019 |
| Mencap North East Domiciliary Care Agency | Royal Mencap Society | Good | 14 Dec 2023 | Gateshead, Gateshead | — | 14 Dec 2023 |
| Mencap North Notts Services | Royal Mencap Society | Good | 17 May 2019 | Worksop, Nottinghamshire | — | 17 May 2019 |
| Mencap South Notts Services | Royal Mencap Society | Good | 4 Dec 2024 | Nottingham, Derbyshire | — | 24 Feb 2025 |
| Mencap York Domiciliary Care | Royal Mencap Society | Good | 17 Oct 2019 | York, York | — | 17 Oct 2019 |
| Montague Street Care Home | Royal Mencap Society | Good | 15 Oct 2019 | Mansfield, Nottinghamshire | 12 | 15 Oct 2019 |
| North Hants, Beds and Bucks Domiciliary Care Office | Royal Mencap Society | Not Rated | — | Hatfield, Hertfordshire | — | — |
| Northamptonshire Domiciliary Care Agency | Royal Mencap Society | Inadequate | 24 Jun 2025 | Kettering, North Northamptonshire | — | 3 Oct 2025 |
| Northumberland Mid & North Domiciliary Care Agency | Royal Mencap Society | Outstanding | 15 Jan 2019 | Ashington, Northumberland | — | 15 Jan 2019 |
| Penrith Drive | Royal Mencap Society | Requires Improvement | 27 Mar 2024 | Wellingborough, North Northamptonshire | 6 | 5 Jun 2025 |
| Rochdale Area B | Royal Mencap Society | Good | 1 May 2020 | Rochdale, Rochdale | — | 1 May 2020 |
| Rose Vale | Royal Mencap Society | Good | 21 Feb 2023 | Hoddesdon, Hertfordshire | 8 | — |
| Royal Mencap Society - 145 Kingsley Road | Royal Mencap Society | Good | 12 Jul 2018 | Portsmouth, Portsmouth | 8 | 12 Jul 2018 |
| Royal Mencap Society - 178 London Road | Royal Mencap Society | Good | 20 Feb 2019 | Waterlooville, Hampshire | 3 | 20 Feb 2019 |
| Royal Mencap Society - 2 Conroy Close | Royal Mencap Society | Good | 21 Dec 2019 | York, North Yorkshire | 6 | 21 Dec 2019 |
| Royal Mencap Society - 6 Lamberts (Foxglove) | Royal Mencap Society | Good | 26 Jan 2023 | Thetford, Norfolk | 6 | 26 Jan 2023 |
| Royal Mencap Society - 62 Wright Street | Royal Mencap Society | Good | 3 May 2018 | Bolton, Bolton | 4 | 3 May 2018 |
| Royal Mencap Society - Central Hampshire | Royal Mencap Society | Good | 17 Mar 2026 | Fareham, Hampshire | — | 7 Jun 2026 |
| Royal Mencap Society - Domiciliary Care Services and Shared Lives - West London | Royal Mencap Society | Good | 27 Mar 2020 | Morden, Merton | — | 27 Mar 2020 |
| Royal Mencap Society - Essex Domiciliary Care | Royal Mencap Society | Good | 30 Apr 2021 | Witham, Essex | — | 30 Apr 2021 |
| Royal Mencap Society - Hull Domiciliary Care Agency | Royal Mencap Society | Good | 14 Nov 2018 | Hull, Kingston upon Hull, City of | — | 14 Nov 2018 |
| Royal Mencap Society - Norfolk Domiciliary Care Agency | Royal Mencap Society | Requires Improvement | 20 Aug 2022 | Thetford, Norfolk | — | 20 Aug 2022 |
| Royal Mencap Society - Rotherham and Sheffield Domiciliary Care Agency | Royal Mencap Society | Good | 5 Sep 2025 | Rotherham, Rotherham | — | 3 Nov 2025 |
| Royal Mencap Society - Woodlands Residential Home | Royal Mencap Society | Good | 31 Jul 2019 | Thetford, Norfolk | 8 | 31 Jul 2019 |
| Sewells | Royal Mencap Society | Good | 17 Mar 2023 | Welwyn Garden City, Hertfordshire | 7 | — |
| Shining Star | Royal Mencap Society | Good | 26 Feb 2022 | Ilford, Redbridge | 4 | 26 Feb 2022 |
| Somerset, Plymouth and Gloucestershire Support Services | Royal Mencap Society | Good | 19 Oct 2023 | Yeovil, Somerset | — | 19 Oct 2023 |
| South Norfolk and Suffolk Domiciliary Care Agency | Royal Mencap Society | Good | 10 Oct 2017 | Thetford, Norfolk | — | 10 Oct 2017 |
| Southernwood | Royal Mencap Society | Good | 11 Mar 2020 | Amersham, Buckinghamshire | 6 | 8 Jan 2021 |
| St Ives Close | Royal Mencap Society | Good | 12 Dec 2017 | Tamworth, Staffordshire | 8 | 12 Dec 2017 |
| Tanners | Royal Mencap Society | Good | 20 Oct 2023 | Abbots Langley, Hertfordshire | 7 | — |
| Warwickshire Supported Living | Royal Mencap Society | Good | 21 May 2019 | Leamington Spa, Warwickshire | — | 21 May 2019 |
| Westley Brook Close | Royal Mencap Society | Good | 2 Nov 2018 | Birmingham, Birmingham | 7 | 2 Nov 2018 |
| Willows and Rosehill, Drummond Court | Royal Mencap Society | Good | 5 Feb 2024 | Bury St Edmunds, Suffolk | 10 | 12 Jul 2024 |
Contains Care Quality Commission information licensed under the Open Government Licence v3.0.
Service-level record · Wales
Registered services in Wales
Welsh services are regulated by Care Inspectorate Wales, which publishes inspection reports rather than overall ratings.
| Service | Registered entity | Service type | Location | Places | Inspection reports |
|---|---|---|---|---|---|
| Mencap Cymru Blaenau Gwent Domiciliary Support Service | Royal Mencap Society | Domiciliary Support Service | Tredegar | — | View on CIW |
| Mencap Cymru Ceredigion Domiciliary Support Services | Royal Mencap Society | Domiciliary Support Service | Aberaeron | — | View on CIW |
| Mencap Cymru North Wales Domiciliary Support Service | Royal Mencap Society | Domiciliary Support Service | Deeside | — | View on CIW |
| Mencap Cymru Respite Service Bryn Siriol | Royal Mencap Society | Care Home Service | Aberystwyth | 3 | View on CIW |
| Mencap Cymru West Wales Domiciliary Support Service | Royal Mencap Society | Domiciliary Support Service | Carmarthen | — | View on CIW |
Contains Care Inspectorate Wales information from the public register of care services.